The SSHIA portal is not working on my mobile phone. What can I do?
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The SSHIA portal is designed to be mobile-responsive, but some features may not work optimally on all mobile devices and browsers.
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Accepted Answer
SSHIA Administrator
Author
Accepted
3 days ago
If the SSHIA portal is not working correctly on your mobile phone, try the following:
- Use Chrome or Safari: These are the most compatible mobile browsers for the SSHIA portal.
- Update your browser: Ensure your mobile browser is updated to the latest version.
- Clear your browser cache: In your mobile browser settings, clear cached data and cookies, then reload the portal.
- Check your internet connection: Switch between mobile data and Wi-Fi to see if the issue is connection-related.
- Try desktop mode: In your mobile browser, enable "Desktop Site" mode for a better experience with complex features.
Operations Manager
3 days ago
Some advanced features of the SSHIA portal (such as document uploads and the e-learning platform) work best on a desktop or laptop computer. If you need to use these features and are having difficulty on mobile, try accessing the portal from a computer. SSHIA is continuously improving the mobile experience and welcomes feedback on specific mobile issues.
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