Technical Support Beginner Answered

How do I request a new feature for the SSHIA portal?

SSHIA Administrator SSHIA Administrator
· May 21, 2026 · 1 min read
272 views 2 answers 33 helpful

SSHIA values member feedback and uses it to continuously improve the portal. Members can submit feature requests through the portal or by contacting the technical team.

Answers 2

Accepted Answer
SSHIA Administrator
SSHIA Administrator Author Accepted
3 days ago

To submit a feature request:

  1. Log in to the portal and navigate to Help > Feature Request.
  2. Describe the feature you would like to see, including why it would be useful and how it would improve your experience.
  3. Submit the request. You will receive a confirmation email with a reference number.

Feature requests are reviewed by the SSHIA Technical Committee quarterly. Popular requests (those submitted by multiple members) are prioritised for development. You can track the status of your request in the portal under Help > My Feature Requests.

Operations Manager
Operations Manager
3 days ago

SSHIA also conducts an annual member satisfaction survey that includes questions about portal features and improvements. Participating in the survey is another way to influence the development roadmap. Watch for the survey announcement in the member newsletter each year.

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