Technical Support Intermediate Answered

How do I access the SSHIA portal if I am in a remote area with limited internet?

SSHIA Administrator SSHIA Administrator
· May 21, 2026 · 1 min read
467 views 2 answers 61 helpful

Many SSHIA members work in remote areas of South Sudan where internet connectivity is limited or unreliable. SSHIA has taken steps to make the portal accessible in low-bandwidth environments.

Answers 2

Accepted Answer
SSHIA Administrator
SSHIA Administrator Author Accepted
3 days ago

The SSHIA portal is optimised for low-bandwidth connections. To improve your experience in areas with limited internet:

  • Use the mobile version: The mobile version of the portal uses less data than the desktop version.
  • Disable images: In your browser settings, you can disable automatic image loading to reduce data usage.
  • Download resources when connected: When you have a good connection, download training materials, certificates, and other resources for offline access.
  • Use SMS services: SSHIA offers some services via SMS for members in areas with very limited internet. Contact Technical Support for details.
Operations Manager
Operations Manager
3 days ago

SSHIA is developing an offline-capable mobile app that will allow members to access key portal features without a continuous internet connection. The app will sync data when a connection is available. Watch the SSHIA website and social media for announcements about the app launch.

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